Frequently Asked Questions
Where is the ticket office?
Due to maintenance projects this summer, our ticket office has been temporarily relocated to the Ferguson Center parking deck office, located on the first floor.
Our ticket office is normally located in the lobby of Ferguson Center's Peebles Theatre. Convenient parking is available in the Ferguson Center loop.
1 Avenue of the Arts
Newport News, VA 23606
What are the current ticket office hours?
Current Ticket Office Hours:
- Monday - Friday, 11 a.m. - 3 p.m. (Ticket office hours will be impacted by federal and state holidays as well as university closings).
- The ticket office is closed on Fridays in July.
What time does the lobby open?
Our lobbies open one hour prior to the the performance.
Is there a drop-off area?
A convenient drop-off area is located in the Ferguson Center loop, directly in front of the Diamonstein Concert Hall.
There are a limited number of valet parking spaces at most performances, and are available on a first-come, first-served basis. The valet parking fee is $30 per car.
What happens if I'm running late?
For the consideration of both artists and patrons, anyone arriving while a performance is in progress will be seated only at times designated by the artist and/or Ferguson Center house management.
Can I bring my own snacks or beverages?
A variety of snacks and beverages are available (at most performances) in the lobby by credit card purchase only. Snacks are not permitted inside the theatre. Beverages are permitted inside the theatre by using a lidded cup provided free-of-charge.
Can I take pictures or videos?
Flash photography and videography are not permitted. These policies may change at any time at the discretion of the artist.