Frequently Asked Questions

Ticket Office Location

Our ticket office is located in the lobby of the Ferguson Center Peebles Theatre on the campus of Christopher Newport University. Parking is available in the Ferguson Center loop.

1 Avenue of the Arts
Newport News, VA 23606

Ticket Office Hours

Ticket Office Hours: 

  • Monday - Friday, 11 a.m. - 3 p.m. Closed Saturdays and Sundays. 

 

What time does the lobby open?

Our lobbies open to patrons 60 minutes prior to curtain. 

Is there a drop-off area?

A convenient drop-off area is located in the Ferguson Center loop, directly in front of the Diamonstein Concert Hall. 

There are a limited number of valet parking spaces at most performances, and are available on a first-come, first-served basis. The valet parking fee is $30 per car.

Our lobby opens 60 minutes prior to curtain.

What happens if I'm running late?

For consideration of artists and patrons, anyone arriving while a performance is in progress will be seated only at times designated by the artist and their management. 

Can I bring my own snacks or beverages?

A variety of snacks and beverages are available for purchase in the lobby by credit card only. Food is not permitted inside the theater. Beverages are permitted inside the theater by using a lidded cup provided by Concessions.

Can I take pictures or videos?

Photos and videography are not permitted.

Policies and Procedures During the Pandemic

  • Enhanced cleaning protocols are in place and include the frequent disinfecting (with CDC recommended products) of high-touch surfaces including handrails, stair railings, door handles, elevator buttons and restroom areas before, during and after events. Deep cleaning of the venue now includes electrostatic disinfection.
  • Hand-sanitizing stations are numerous and conveniently located throughout the venue.  
  • Face masks are available to patrons upon request.