Frequently Asked Questions
Where is the ticket office?
Our ticket office is located in the lobby of the Ferguson Center Peebles Theatre on the campus of Christopher Newport University. Parking is available in the Ferguson Center loop.
1 Avenue of the Arts
Newport News, VA 23606
What are the current ticket office hours?
Current Ticket Office Hours:
- Monday - Friday, 11 a.m. - 3 p.m. (Ticket office hours will be impacted by federal and state holidays as well as university closings).
What time does the lobby open?
Our lobbies open to patrons 60 minutes prior to curtain.
Is there a drop-off area?
A convenient drop-off area is located in the Ferguson Center loop, directly in front of the Diamonstein Concert Hall.
There are a limited number of valet parking spaces at most performances, and are available on a first-come, first-served basis. The valet parking fee is $30 per car.
Our lobby opens 60 minutes prior to curtain.
What happens if I'm running late?
For consideration of artists and patrons, anyone arriving while a performance is in progress will be seated only at times designated by the artist and their management.
Can I bring my own snacks or beverages?
A variety of snacks and beverages are available for purchase (at most performances) in the lobby by credit card only. Snacks are not permitted inside the theater. Beverages are permitted inside the theater by using a lidded cup provided by Concessions.
Can I take pictures or videos?
Flash photography and videography are not permitted. These policies may change at any time at the discretion of the artist.