Frequently Asked Questions
Where is the ticket office?
Due to maintenance projects during summer 2025, our ticket office has been temporarily relocated to the Ferguson Center parking deck office on the first floor.
Our ticket office is normally located in the lobby of the Ferguson Center's Peebles Theatre. Convenient parking is available in the Ferguson Center loop.
1 Avenue of the Arts
Newport News, VA 23606
What are the current ticket office hours?
Current Ticket Office Hours:
- Monday - Friday, 11 a.m. - 3 p.m. (Ticket office hours will be impacted by federal and state holidays and university closings).
What time does the lobby open?
Our lobbies open one hour prior to the the performance.
Is there a drop-off area?
A convenient drop-off area is located at the Ferguson Center loop, in front of the Diamonstein Concert Hall, Studio Theatre, and Peebles Theatre.
A limited number of valet parking spaces are available for purchase at most performances on a first-come, first-served basis. The valet parking fee is $30 per vehicle.
What happens if I'm running late?
For the consideration of both artists and patrons, anyone arriving while a performance is in progress will be seated only at times designated by the artist and/or Ferguson Center house management.
Can I bring my own snacks or beverages?
A variety of snacks and beverages are available for purchase (at most performances) by credit card only. Snacks are not permitted inside the theatre, but beverages are permitted inside the theatre using a lidded cup provided free of charge.
Can I take pictures or videos?
Flash photography and videography are not permitted. These policies may change at any time at the discretion of the artist.